Shipping policy

Shipping Policy

We want to make your shopping experience simple and convenient. Please review the information below regarding shipping, order processing, and delivery.

Shipping Methods

We offer the following shipping options:

  • Economy Shipping: Estimated delivery within 5-8 Business days.
  • Standard Shipping: Estimated delivery within 3-5 Business days.
  • Express Shipping: Estimated delivery within 1-2 Business days.

Available shipping methods will be displayed at checkout based on your delivery address.

Order Processing

Orders are typically processed within Next 24 to 48 hours after payment has been successfully received.

Orders placed on weekends or holidays will begin processing on the next business day. Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, when tracking is available.

You can use the tracking number to monitor your package through the carrier's tracking system. Please allow 24 to 48 hours for tracking information to become available after shipment.

Delivery Issues and Delays

While we work with reliable shipping carriers, occasional delays may occur due to weather, carrier disruptions, customs processing, incorrect or incomplete addresses, holidays, or other circumstances beyond our control.

If your order is significantly delayed or appears to be lost:

  1. Check your tracking information for the latest update.
  2. Contact the shipping carrier if additional information is available.
  3. Contact us at Centzmartllc@gmail.com and provide your order number and tracking information.

If an order is returned to us because of an incorrect or incomplete delivery address provided by the customer, additional shipping charges may apply for reshipment.

Important Information

Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided at checkout.

By placing an order with us, you acknowledge and agree to the terms outlined in this Shipping Policy.